Virtual Assistant Services

“There’s too much to do!”WLM Downsizing feature choice 2

“I don’t have enough time!”

“Aaaaarrrrrggggghhhhh! I need help!”

I feel your pain. Really, I do. You’re constantly on the go, running your business, handling your job, raising your kids, managing your relationships, trying to keep all of your ducks in a row. And it’s a lot. You’re probably totally stressed out, right?

One of the major benefits of modern technology is that quite a lot of things that you need to get done can be done remotely and by other people. It’s time to outsource some of the stuff on your to-do list! I can help you get more done each week as your Virtual Assistant. In addition to providing content creation, writing and communication services, I also provide help in the following areas:

Administrative

I have experience managing multiple offices (headquarters and satellites) including the full range of administrative and operations management including (but not limited to):

  • updating databases
  • monitoring inventory, supplies & records
  • vendor negotiations
  • correspondence with clients and vendors
  • overseeing office technical and software needs.
  • coordinating team meetings including invitations, agendas and slide presentations and materials gathering
  • planning and orchestrating team retreats and excursions
  • travel arrangements
  • phone monitoring and voice mail recording (I do accents and voices!)
  • Microsoft Office/email
  • calendaring and schedule coordination
  • prioritizing tasks and to do lists process documentation & improvement
  • transcribing your conference notes, audio and video files
  • creating templates, checklists and spreadsheets
  • survey Monkey forms
  • booking trade shows, fairs and speaking engagements
  • tracking billable hours
  • data entry
  • creating PowerPoint presentations
  • short video and audio editing
  • travel coordination
  • webinar setup and implementation
  • video conferencing
  • research projects

Social Media

On top of everything else you do for your business, now you also have to use Twitter, Instagram, Facebook and Tumblr. Do you really have the time?

No worries! I got it! I can help you set-up your social media accounts, automate postings and updates and even respond to comments on your behalf. I’ll be honest, I spend an insane amount of time on Pinterest. I might as well use that time to help you reach the people who make your business work!

Concierge Services

I LOVE TO LOVE PEOPLE! Customer service and client relations are a sweet spot with me. I consider myself to be a world-class event planner and logistics manager. I am committed to open, exciting and mutually satisfying collaboration and relationship building with customers, colleagues and vendors. If you need someone to help you make sure your clients are getting the very best responses to email, phone inquiries and social media messages, you can trust me to provide service excellence and guaranteed “wows.” Here are some ways I can help you:

  • small event planning
  • client and colleague welcome gifts
  • special occasion gifts
  • travel, dinner and recreation arrangements
  • personal shopping
  • party planning
  • appointment setting
  • service recovery and dispute resolutions services